Shipping Policy – Avermon

Last updated: [insert date]

At Avermon, we aim to provide reliable and timely delivery for all orders.

Processing Time

• Orders are processed within 1–3 working days.

• Once your order has been dispatched, you will receive a confirmation email with a tracking link.

Delivery Time

• Standard delivery to the United Kingdom takes 6–9 working days.

• Delivery times may vary depending on product demand, supplier location, and unforeseen circumstances (such as customs delays or courier issues).

International Shipping

• We ship worldwide. Delivery times and costs may vary depending on the destination country.

Tracking

• All orders include tracking information so you can follow your package at every stage.

Delivery Issues

If your order is delayed, lost, or delivered damaged, please contact us immediately at avermon@gmail.com. We will work with our shipping partners to resolve the issue.

Return & Refund Policy – Avermon

Last updated: [insert date]

At Avermon, your satisfaction is our priority. If you are not fully satisfied with your order, you may return it under the following conditions:

Return Eligibility

• You have the right to return your order within 14 days of receiving it (in line with UK consumer protection law).

• Items must be unworn, unused, and in their original packaging.

• To initiate a return, contact us at avermon@gmail.com with your order number.

Exchanges

• We accept exchanges if you would like to change size or colour.

• Requests must be made within 14 days of receiving your item.

Refunds

• Once we receive and inspect your returned item, we will issue a full refund to your original payment method.

• Refunds may take 5–10 working days to appear, depending on your payment provider.

Return Shipping Costs

• If the item is faulty, damaged, or incorrect, we will cover the return shipping costs.

• If you simply change your mind or order the wrong size/colour, you will need to cover the return postage.