Avermon – Store Policies

1. Terms & Conditions

Welcome to Avermon. By accessing or purchasing from our website [www.avermon.com], you agree to the following terms:

• You must be at least 18 years old or have parental/guardian consent to place an order.

• Prices, product availability, and promotions may change without prior notice.

• We reserve the right to refuse or cancel any order in case of suspected fraud or misuse.

• All purchases are subject to our Shipping Policy and Return Policy.

For any questions, contact us at avermon@gmail.com.

2. Privacy Policy

At Avermon, we value your privacy. We collect and use personal data (such as name, address, and email) solely to process orders, deliveries, and customer service.

• We never sell or share your information with third parties, except service providers (delivery couriers, payment processors).

• You have the right to access, correct, or request deletion of your data.

• Our site may use third-party services like Google Analytics and Meta Pixel to improve user experience.

For privacy inquiries, contact us at avermon@gmail.com.

3. Cookies Policy

Our website uses cookies to:

• Improve site navigation and performance.

• Analyse visitor behaviour (Google Analytics).

• Provide personalised marketing (ads and retargeting).

By browsing our site, you consent to the use of cookies. You can disable cookies in your browser settings at any time, but some features may not work properly.

4. Shipping Policy

• We currently deliver across the UK.

• Standard delivery takes 6–9 working days.

• Once your order has been dispatched, you will receive a tracking link.

• Shipping delays caused by customs, courier issues, or external events are beyond our control, but we will always assist you.

If your order is delayed, lost, or arrives damaged, email us at avermon@gmail.com with your order number.

5. Return & Refund Policy

We want you to be fully satisfied with your purchase. If not, you may request a return within 14 days of receiving your order.

• Items must be unused, in their original packaging, and with all tags attached.

• Refunds are processed once the returned item is received and inspected.

• Shipping costs are non-refundable, and customers are responsible for return postage.

• Refunds are credited back to your original payment method.

To initiate a return, email avermon@gmail.com with your order number.

6. Payment Policy

We currently accept:

• Major debit/credit cards (Visa, Mastercard, Maestro).

• PayPal.

All payments are processed securely. We do not store card details.